Under general supervision the Service Centre Clerk performs a variety of clerical and administrative duties of moderate complexity to ensure effective office operations, in accordance with established service standards, procedures and business rules.

As the Customer Care Agent 1 (FLS - French Language Services), you will respond to enquiries related to standard insurance and registration transactions, informational enquiries, and performs related transactions, such as opening claims and scheduling appointments. The position responds to incoming contacts for which the response is standard and follows existing documentation and processes.   Throughout all transactions, the Customer Care Agent 1 verifies the information entered in the appropriate system. The position maintains a high level of customer...

As the Benefits & Accommodation Consultant, you will be responsible or delivering the comprehensive corporate benefits programs. You will work closely with internal departments and external vendors to coordinate all aspects of programming related to health and dental benefits, employee & family assistance program, pension, insurance plans and leaves of absence programs.   The Benefit & Accommodation Consultant will support the Disability Management Specialist on employee recovery, return-to-work (RTW) planning and accommodation needs to support the RTW...

As the Customer Care Agent 1, you will respond to enquiries related to standard insurance and registration transactions, informational enquiries, and perform related transactions, such as opening claims and scheduling appointments. The Customer Care Agent 1 responds to incoming contacts for which the response is standard and follows existing documentation and processes. The types of contacts require a basic to intermediate knowledge base of applicable software applications.   Throughout all...

As a Community Relations Assistant, you will bring important road safety messages and information to people of all ages in communities throughout Manitoba. Your work as a road safety ambassador will involve delivering presentations on bicycle safety, cyclists and pedestrians, the importance of seatbelt use and the dangers of speeding, distracted and impaired driving.

As the Supervisor, Technical Communications, you will plan and direct the development and dissemination of comprehensive written and online business information. You will guide the technical documentation efforts for operational and corporate strategic initiatives, and provides leadership and guidance to a team of technical writers.   In this role, you will build and maintain strategic partnerships with various internal and external stakeholders, and vendor partners...

As the Service Centre Representative, you will provide face-to-face customer service related to Manitoba Public Insurance (MPI) products, services (including claims related services) and policies, including selling and issuing these products and services.

As the Actuarial Analyst, you will be responsible for conducting analyses on claims forecasting, exposure forecasting and other actuarial analyses on an as needed basis. You will also collaborate with staff from other areas such as Pricing, Reinsurance, Valuation, Underwriting, Capital Management, Enterprise Risk Management, Investments, Finance and Customer & Product Value to work on joint tasks and projects.   MPI is committed to growing actuarial talent at MPI. The Actuarial Analyst will have access to MPI’s Actuarial...

As the supervisor, Integration & Automation Services you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.   The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.

As the Case Manager, you will manage more complex off-work injury claims while acquiring the skills and abilities required to manage increasingly complex rehabilitation and return-to-work plans. In the role, you will investigate and evaluate claims situations, develop comprehensive rehabilitation plans, promote quality and cost-effective interventions and outcomes, proactively manage claims, and develop an understanding of recovery guidelines and overall ability to provide outstanding customer service.

As the Associate Case Manager, you will contribute to a collaborative team environment and learn to use this approach to gain knowledge of MPI legislation and Personal Injury Protection Plan (PIPP) policies and share knowledge amongst other Case Managers. You will share resources and partner together to support departments, service providers and customers. You’re responsible to complete a structured training program over a maximum 24 month period.

As the supervisor, Digital Solutions - Insurance, Claims & Driver Systems you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.   The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.

As an Adjuster, you will be responsible for adjusting all types of physical and property damage claims. You will meet with customers to obtain facts for the investigation to assess liability and confirm coverage for physical damage claims.

As the Estimator, you will be responsible for estimating damage to all types of light vehicles. You will complete estimates at a city service centres or the Holding Compound and inspect vehicle damage and provide estimates for the total cost of repairs.

As a Director, Operational Policy, Process & Analytics, you will lead a team responsible for operational excellence through the utilization of metrics as a tool to action improvement, working across directorates to define key performance indicators (KPIs), and proactively developing and implementing strategies to enhance the customer and employee experience. The Director is an expert in policy interpretation, operational performance and will participate in or lead strategic planning in collaboration with applicable stakeholders.   You are responsible for providing strategic...

As a Inclusion, Diversity, Equity & Accessibility Lead, you will leadthe development and implementation of the corporate inclusion, diversity, equity and accessibility plan and roadmap. The position will research, enhance, and advance the IDEA strategy, vision, program, and overall culture throughout the corporation.

MPI’s Legal and Compliance Division is looking for a lawyer with a minimum of five years experience to join its Corporate Commercial team.  As in-house Counsel you will provide advice to the Corporation focused on corporate, commercial, procurement, property, privacy, and compliance law. This work involves: - Working directly with internal business units to provide timely legal advice. - Drafting, reviewing, and negotiating a wide variety of commercial contracts. These may include software and information technology agreements and licenses, consulting...

As the Manager, Special Investigations Unit (SIU), you are accountable for defining and developing the vision and strategy for reducing the corporation’s exposure to financial risk as a result of fraud, negligence, or suspicious claims activity. You will oversee the administration, organization, planning, case management, and investigative functions of the Special Investigation Unit department and provides operational direction in the investigation of suspicious claims and claims involving subrogation rights. 

Manitoba Public Insurance's Case Manager Community allows individuals who are interested in joining the case management team, an chance to create a user profile and submit an online application, cover letter and/or resume that will be considered for future opportunities.    As the Case Manager, you will manage more complex off-work injury claims while acquiring the skills and abilities required to manage increasingly complex rehabilitation and return-to-work plans. In the role, you will...

As the Estimator - Rural, you will be responsible for estimating damage to all types of vehicles. You will complete estimates at a service or claim centre, and work remotely visiting off-site repair facilities, tow truck company compounds, and other locations. You will inspect vehicle damage and provide an estimate for the total cost of repairs.